Tulip & Hound Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from tulipandhound.com (the “Site”).
SUMMARY
We collect usage statistics on this Site, but we anonymize your IP address and use first-party cookies only, so you are not tracked across any other websites.
Payments are processed securely through Square. We can never see or access your payment details. We receive only your order information so we can fulfill your purchase.
Your personal information is securely processed and stored in Microsoft365. When you subscribe or submit a form through this Site, your email (and name, if you provide it) are processed using Zapier, Microsoft365, and Moosend.
If you choose to subscribe to updates, you can unsubscribe anytime with one click.
FULL POLICY
Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser and time zone. Your IP address is anonymized. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Cookies
To do this, we use first-party cookies only. Cookies are data files that are placed on your device and include an anonymous unique identifier. Note that first-party cookies are incapable of cross-site tracking, retargeting, or ad-serving.
Order Information
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.” It does not include your payment information (such as credit card numbers) which is handled by Square and is never shared with us.
Contact Information
When you subscribe to updates or submit a form through this Site, you are providing us with your email, and optionally also your name and communication preferences. We refer to this data submitted via forms on the Site as “Contact Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information, and Contact Information.
How We Use Your Personal Information
We use the Order Information to fulfill orders placed through the Site (including arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use the Order Information and Contact Information to communicate with you and, if you choose to subscribe to updates, to provide you with news and information about our products.
We use the Device Information to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
Sharing Your Device Information
We share your Device Information with Google Analytics to help us understand how our customers use the Site. Your IP address is anonymized for processing. You can read more about how Google uses your Device Information in their privacy policy. You can also opt-out of Google Analytics.
Sharing Your Personal Information
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Processing and Storing of Personal Information
We use the following tools in operating this Site and providing our services. The following table lists all third-party tools used for processing Personal Information. It shows which information is processed using what tool. Please refer to their respective privacy policies for more details:
| Service | Personal Information | Privacy Policy |
|---|---|---|
| Square | Order and payment | details |
| Microsoft365 | Order and Contact | details |
| Google Analytics | Device | details |
| Zapier | Contact | details |
| Moosend | Contact | details |
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tulipandhound.com or by mail using the details provided below:
Tulip and Hound Productions, LLC
4253 Echowood Ln
Langley, WA 98260
United States